Campuswire

College Financial Aid Specialist

Part-Time in New York, NY - Remote OK

About Us

At Campus, we're on a mission to optimize the world’s teaching and learning.

We’ve assembled a world-class team of engineers, designers, and pedagogists to build an accredited, high quality, affordable alternative to traditional community college.

First, we built Campuswire (https://campuswire.com/platform) -- Campuswire is a powerful teaching tool for large, online classes. It’s used in tens of thousands of classes on 300+ campuses across the country and world (think schools like UCLA, Penn, Oxford and NYU).

Now, we’re using it to further build Campus (https://campus.org). Campus will be a place where students can complete their first two years of college affordably (or tuition debt free) while taking classes with the best teaching faculty in the country. Some of our professors are from UCLA, Berkeley, Spelman, NYU, and Princeton. Our goal is to dramatically increase community college completion rates while increasing pay for talented instructors.

We’re backed by an investor team that believes deeply in our vision for the future of education -- our investors include Sam Altman, Founders Fund, Bloomberg Beta, Precursor Ventures, Reach Capital, Rethink Education, Betaworks and others. We're also supported by a group of amazing angels including Jason Citron (CEO of Discord) and Rob Hayes.

Position Overview

We are seeking a part-time Financial Aid Specialist to assist in a variety of activities focused on assisting prospective students with FAFSA assistance and the overall financial aid process. This position will serve as an important information resource for all prospective students while also supporting current students and staff as we build out our internal processes.

This is a part-time position with the potential to become a full time role - under Admissions or Student Experience

Responsibilities:

  • Answer key questions for both prospective students & parents via phone or video sessions. Go above & beyond to ensure they have a thorough picture of their financial aid options and are comfortable moving forward with our program.
  • Counsel families and applicants in navigating the financial aid process through to registration
  • FAFSA assistance and follow-up for prospective and current students
  • Ensure compliance with all Federal Title IV regulations, develop and maintain policies and procedures
  • Communicate to the leadership team what students want, and what we can do to improve our recruitment and outreach
  • Joins the Admissions Team on online Admissions Info Sessions and online Application Clinics

Requirements

  • Target start date for this role is October 1, 2021
  • Bachelor's degree
  • Minimum of two years in a student financial aid office in higher education
  • Strong knowledge on Pell Grant processing
  • Strong customer service orientation and interpersonal skills - welcoming, helpful, and a go-getter
  • Ability to work with a diverse population and handle high volume requests
  • Strong analytical, decision-making, and problem solving skills
  • Handles confidential and sensitive information with the highest level of ethical standards & professionalism

Compensation

  • Job Type: Part-time
  • Visa Sponsorship: Not available
  • Salary: $20k - $25k